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Links

Questions & Package Info
jeff@moccasintrailsadventures.com

Youth Discounts Offered
(17 years or younger)

Air Service Information
flyin@westcaribouair.com

Jeff Haug
2436 N 800W
Frankfort, Indiana, USA 46041
1-765-242-6717
jeff@moccasintrailsadventures.com

Arrows III and Tackle Too
2888 State Road 25N
Lafayette, Indiana, USA 47905
1-765-429-4747

Site Map

photos of float plane at dock, aerial of lakes, fishherman wearing Moccasin Trails Adventures hat, moose and sumset on the lake at Chipai Oupost

Customer Service

It has been said many times, that a happy customer will ten people and an unhappy customer will tell a thousand people.  We don’t want that…

All of the camp owners agree that they key is operating a successful wilderness tourist camp, is customer service.  Getting our customers onto some fish or even a moose is the easy part.  It’s all the rest of it that requires the utmost in attention to detail.  It is our goal to ensure not only your safety while you’re in camp, but all aspects of your trip that contribute to not just a good trip, but a fantastic one! 
We work very hard to keep the cabins clean, and boats and motors in good working order.  The same goes for the propane refrigerators, stoves and hot water heaters.  If there are any issues while you’re in camp, please notify your guide or camp attendant immediately and we’ll take whatever steps are necessary to correct the problem.


As all our guides and camp operators have been fishing and hunting all their lives, all owners have taken comprehensive training programs covering all areas of customer service that relate to the outdoors tourism industry.  The programs are developed and taught by Guide Pro Training & Consulting in Thunder Bay, Ontario.  The lead instructor is RD, the “Rugged Dude,” who, for ten seasons hosted and produced the popular fishing and hunting show, “Officially Rugged with RD.”  RD has personally been to more than 150 camps all across Canada and he knows what “paying customers” expect.   RD works with the camp operators throughout the season to ensure that the trips are not “just about fishing.”  It’s about the overall experience.  He often says, “We’re not just selling a fishing trip.  We’re providing a hassle-free, all inclusive vacation.  There’s a big difference.”

A nice “double limit” ready for the knife… and then the pan!

 

 

   
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